We are a full-service hotel committed to delivering reliable technology, secure systems, and excellent guest experiences. We are currently seeking a Low Voltage & IT Support Engineer to join our Engineering / IT team.

Key Responsibilities

Maintain, troubleshoot, and support hotel low-voltage systems, including:
- CCTV & surveillance systems
- Access control & key systems
- Structured cabling & network infrastructure
- Telephone and TV systems
Provide basic IT support, including:
- Network and hardware troubleshooting
- Coordination with vendors and service providers
Ensure system stability and quick response to technical issues
Maintain service records and follow hotel SOPs
Support emergency repairs and on-call duties as needed

Qualifications

Experience with low-voltage systems and IT support (hotel experience preferred)
Strong troubleshooting and hands-on technical skills
Bilingual in English and Chinese (Mandarin) – required
Good communication skills and ability to work with multiple departments
Reliable, detail-oriented, and a team player

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